Effective Date: 28/8/2024

Welcome to Home Comfort Air (the "Company," "we," "our," or "us"). This Privacy Policy outlines the information we collect, how we use and protect your personal data when you visit our website www.homecomfortair.net.au (the "Website"). By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect:

(a) Personal Information: We may collect personally identifiable information such as your name, email address, phone number, postal address, and other contact details when you voluntarily provide it to us through our contact forms or other communication channels.

(b) Non-Personal Information: We may collect non-personal information, including but not limited to your IP address, browser type, device information, and website usage data, to enhance our services and improve your experience on the Website.

2. How We Use Your Information:

(a) To Provide Services: We use your personal information to respond to your inquiries, provide information about our services, and complete transactions requested by you.

(b) Marketing Communications: With your consent, we may send you promotional materials and updates about our services or special offers via email or other communication channels. You can opt-out of receiving these communications at any time.

(c) Website Improvement: Non-personal information is used to analyze website traffic, monitor trends, and enhance our Website's functionality and user experience.

3. How We Protect Your Information:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience and gather non-personal information about your interactions with our Website. You can modify your browser settings to manage cookies preferences.

5. Third-Party Links:

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing their respective privacy policies.

6. Children's Privacy:

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to delete it.

7. Changes to the Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or prominent notices on the Website.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:

Home Comfort Air
Address: 22 Beitz Ave, Labrador 4215 QLD
Email: homecomfortair.gc@gmail.com
Phone: 0404 602 657

By using our Website, you consent to the terms of this Privacy Policy. Please read this Policy carefully, and if you do not agree with our practices, please refrain from using our Website.

Kind regards Allen Pavic